Here’s How We’re Keeping You and Your Scheduled Deliveries Safe in 2021
We’re one quarter of the way into 2021 and a year into the ongoing COVID-19 pandemic. We have to ask: how’s it going for you?
To be honest, we’re just being cordial. We know things are still a little rough. Some things are even tougher than they were before. But if your list of concerns is still growing, there’s one thing you can just let go: the safety and security of your Dallas and Fort Worth deliveries.
That might sound trite, but if you’re in the business of transporting food, medications, and even lifesaving vaccinations, having the peace of mind that your scheduled deliveries will arrive safe and on time means a great deal. Dallas Courier is working hard to provide our clients with the assurance that, when your cargo is in our hands, it’s as good as delivered.
In order to keep providing the best customer service and transportation options, we’ve made a few changes. Here’s how we’re keeping you and your scheduled deliveries safe in 2021:
Enhanced Cleaning Procedures
This basic, but essential, step is key to providing a safe delivery. Even before the pandemic, our team was committed to cleanliness. But now, you’ll find that we’ve enhanced our safety standards. Our vehicles are cleaned and sanitized after every delivery. Our drivers are equipped with sanitizing tools and proper PPE to include gloves and masks.
While we always have preferred in person deliveries, we’ve started offering contactless delivery options that include photo proof of delivery. We long for the day when we can once again offer our customers a handshake, but, for now, we’ll settle for a smile behind the mask or a quick text to let you know your delivery arrived safely.
Live, Available Customer Service
Keeping our phone lines open with a live representative 24 hours a day, 7 days a week is no easy task! But we do it because we know that our clients need the support of communication at any hour of the day or night. If you have a delivery change that occurs in route or a transportation need that arises outside of regular business hours, we’re here for you. Your cargo will never have to sit and wait for daylight, and your changes in route will be accommodated as best we can.
We know many of our clients are working from home. We’ve added residential deliveries for businesses to our repertoire. You can call our team any time of day or night and transport important documents, projects, or technology to and from the main office and residences of your employees. If you’re keeping odd business hours to accommodate your new work from home lifestyle, we’re right there with you. 24/7 availability means your transportation needs are met anytime.
Transparency Through Technology
Knowing exactly when and where your item will arrive is not always just an added bonus. Sometimes it’s a safety issue. For example, Dallas Courier can give you an accurate delivery window and all you to track our driver as he or she is in route. This reduces the time you’re sitting around the busy lobby or waiting area to accept your delivery.
Thanks to logistics technology, you can also schedule and pay for your shipments online or via our new app (coming soon!). Keep your social distance, but stay completely in-the-know with technology on your side.
Commitment to Excellence Throughout the Delivery Process
One of the most important ways Dallas Courier Service keeps you safe is by putting our best foot forward- all the time. From the hiring process to the training standards to loading the cargo for delivery, we strive for excellence from start to finish. We thoroughly vet our drivers, hiring only those with impeccable safety records. We’re committed to training them in areas of HIPAA, OSHA, and safety practices as recommended by the CDC. We handle your cargo with extreme care, but we’re also backed by A-rated insurance providers should an unforeseen event occur. Lastly, your items will stay with our Dallas Courier team from start to finish. We’ll never hand them off to a third party, and we won’t stop for consolidation in order to maximize our truckloads. We keep the principles of honesty and integrity as the backbone of our everyday operations.
Still have questions about our best practices when it comes to providing transportation and logistics in the time of an ongoing global pandemic? Give us a ring! Or drop us a line on our contact page. We’re pleased to provide live, 24/7 customer service to our current and prospective clients, and we’re all about transparency when it comes to your deliveries.
In a time of such great uncertainty, be certain about your scheduled deliveries Dallas! The only way to ensure that is by calling Dallas Courier Service today!