On Demand Couriers in Dallas: Your Items, Our Top Priority

For more than 40 years, we have been the trusted source for on demand couriers in Dallas. When we first began, we had paper tickets that were filled out by hand over a phone call. Today, customers place orders on our easy-to-use app. Of course, phone orders are still available, but the app is where it’s at for most people’s preferences. The fast and furious technology curve is something we’ve kept up with. Why? Because excellent service is the name of our game. We believe in providing our customers the best in technology and personal service, whenever they need it.

We know this: our customers are trusting our on demand couriers in Dallas with something important. You wouldn’t pay for something to be delivered if it wasn’t in fact very important. The items we deliver are all over the map – keeps our job FUN! We deliver it all – artwork, medical specimens, industrial supplies, manufacturing parts, retail products, documents and paperwork, pallets of goods, food items (frozen, refrigerated and ambient), technology products, event supplies, perishables – the list goes on and on.

No matter what your item is, there is one thing you can rely on: the safety and security of your delivery items are our top priority.

Since our founding, we have lived by this rule: deliveries will be on-time with zero damage to transported items.

With this being our overarching goal, everything else falls subject to it. We don’t just ‘hope for the best.’ We train our Dallas on demand couriers to DO THE BEST at every turn (quite literally).

Here’s how you know we intentionally care for every delivery that comes our way, whether it is a one-time, single item or a scheduled route with hundreds of items. We never stop analyzing. Every single day, we run reports on our on-time rates. If a delivery was late, we go through checks and balances to find out why. We talk to dispatch and the courier to get a full picture of the delay. Again, it doesn’t matter if it is a one-time customer or a repeat client. Our customers get the same attention because they all matter!

Once we determine the reason for the delay, we make changes. Perhaps it’s a method that needs to be changed or better training in an area. We don’t wait to implement changes, we do it immediately. Sometimes, delays are far outside of our control such as inclement weather or a highway accident ahead of a driver. In those instances, we train our Dallas on demand couriers to be on-the-go problem solvers and spontaneous solution makers.

Here's the impressive part… because of our daily vigilance in looking at on-time rates and evaluating areas of improvement, in a Metroplex in excess of 7.6 million residents, we maintain an on-time percentage of 97.5% for on demand, scheduled and truck deliveries. Every day, every delivery, every driver. It all matters to us. Wea re ever-working toward 100% on-time, and we do it minute by minute. Why? Because your deliveries matter THAT much to us. Contact us today, and experience the Dallas Courier difference!