In the World of Refrigerated Truck Delivery, Experience Counts
Dallas Fort Worth is a great place to live, isn’t it? From the Dallas Mavericks to Texas barbecue, the Arboretum to Klyde Warren Park. We have it all! But what we don’t have: temperature control.
That’s right. If you’ve lived for more than a few days in North Texas, you know that our temperature is unpredictable. That’s putting in kindly. This is especially true in the winter. Once day you’ll be poolside and the next, you’re in a parka. It’s a small price we pay for living in God’s Country, but it sure does make transporting temperature sensitive food items a difficult task. Our Dallas Courier team would know. We’ve been moving time and temperature sensitive food items, pharmaceuticals, antiques, and even live animals for nearly 40 years.
Handling a refrigerated truck delivery in North Texas requires this kind of experience. When you partner with Dallas Courier, customers also have their own experience- and we strive for a positive one!
Experienced Refrigerated Truck Drivers
Experience counts when it comes to your refrigerated truck driver. Legally, your driver needs experience behind the wheel and a Class A license. Of course, Dallas Courier only puts licensed and insured drivers behind the wheels of our trucks. You can rest assured that our truck drivers have been hand selected for safety and excellent driving records.
Refrigerated truck drivers also need experience with the technology and tools used in cold chain transportation. Dallas Courier utilizes state of the art technology to make the refrigerated transport process successful. That includes:
Streamlined routes to preserve freshness
Accurate delivery windows to minimize transition time outside of the cold environment
In-cab oversight of products in the cargo area
Eagle Express app that makes planning and tracking deliveries a breeze
The experience of your logistics team counts when you’re dealing with refrigerated truck deliveries. But so does the customer experience.
Customer Experience with Refrigerated Truck Delivery
A courier with experience is important, but the customer experience is equally vital to a successful refrigerated truck delivery. At Dallas Courier, we consider customers as members of the family. That’s why we strive for 100% satisfaction with every delivery. It’s why we go the extra mile, often literally, to meet the needs of our customers. It’s why we maintain 24/7 operations, and a live phone line, no matter when your delivery need arises. The customer experience is important to us.
To enhance our customers’ experience, we’ve taken a few extra steps that you won’t find with other couriers in Dallas Fort Worth. First, we’ve created a new app that makes managing your logistics on the go simple and, dare we say, fun! With features like an address book, frequent, favorite deliveries to select from, and live tracking of your cargo- including the name of your driver, we think you’ll find managing your refrigerated and dry deliveries easier than ever.
Our commitment to technology is just one part of our commitment to stay transparent. We believe in honesty and integrity in all our operations. From accurate quotes to short delivery windows, we believe that the more you know about our operations, the better. No hiding behind untraceable deliveries or huge delivery windows here!
We also enhance customer experience by keeping things personal. Dallas Courier won’t ever sell you on an extra service you don’t need or force your logistics needs to fit into a pre-formed menu of services. Every client is unique, and every client deserves a carefully curated plan of action for their distinct goods.
Lastly, we follow up with every customer. We want to hear how the delivery went! We’re anxious to hear about how much our customers love Dallas Courier Service, and we hope to have your business again in the future.
DFW refrigerated truck deliveries require experience in order to have the best experience! You’ll have both covered when you partner with Dallas Courier Service!
Experience counts with cold chain logistics, so why not go with the veterans at Dallas Courier? With 40 years of operations right here in North Texas and a carefully selected team of professionals behind the wheel, you can relax knowing your temperature sensitive goods will arrive in stellar condition. In fact, you can relax even further knowing we offer a full suite of insurance backed by A-rated providers on every delivery.