Dallas Medical Couriers Are the Superheroes of Transportation
Just over two years ago this month, a worldwide revolution gained traction. We began to see healthcare workers for the heroes they are. The hashtag #healthcareheroes started trending- and hasn’t really stopped. The world had taken for granted the practice of medicine for so long, but not anymore! But thanks to a worldwide pandemic, we were beginning to realize, even if just slightly, what a thankless, exhausting, yet, as they’ll tell you, rewarding, job it is to be a healthcare provider.
Here at Dallas Courier, we’ve always had an extra special appreciation for our healthcare heroes. That’s because we’ve worked closely with them for over four decades. Here in the North Texas region, healthcare represents a $52 billion enterprise- and that was before COVID. Serving patients from all over the world, providers in North Texas take healthcare seriously, as they should. And the medical delivery team at Dallas Courier is here to help them.
If doctors, nurses, and healthcare providers are the healthcare heroes of the world, then you can consider Dallas medical couriers the superheroes of transportation.
That’s not a job we take lightly, however we do take that title humbly. Dallas Courier Service has, and always will be, committed to serving with speed and care, keeping honesty and integrity at the forefront of our successful operations. Just as healthcare providers take a hippocratic oath to practice medicine, our couriers promise to do the following as we provide logistics for the healthcare industry:
Promise #1: Keep Technology a Priority
Serving a high tech industry requires us to have our own technology. Dallas Courier is committed to staying ahead of the technological curve. We do this by utilizing intuitive warehouse management and dispatch software. We also have an app (Eagle Express app available on your favorite app store) that allows customers to schedule, track, and view favorite deliveries all from their smartphone. Our vehicles are equipped and maintained to manage up to three different temperatures in the same load- all carefully overseen by the driver while in route. Not only does our commitment to technology help us to be efficient in our jobs, it also helps us to serve customers with more accuracy and an increased standard of care.
Promise #2: Stay Transparent
Honesty and integrity in all we do- that’s one of our most important mantras here at Dallas Courier. We believe that being honest starts with being transparent. That’s why we allow our customers to track our drivers on the Eagle Express Courier app. This gives real-time updates of their items while our drivers are in route, along with an accurate and specific ETA. We also remain transparent by providing free and accurate quotes of service. We don’t believe in “bait and switch”. We carefully plan each delivery, and provide an up front and honest quote and estimated delivery window before our clients commit. Keeping it honest just works better for everyone! Staying transparent for our customers requires us to be available to clients 24 hours a day, 7 days a week. You know that when you call our number, you’re given a live member of our team. No phone tree, no answering service; knowledgeable transportation professionals are your service all day, every day.
Promise #3: Adhere to Regulations
Medical deliveries are carefully regulated by the federal government. Dallas Courier remains OSHA and HIPAA compliant to protect our team, your cargo, and your patients’ privacy. If you have additional regulations you’d like us to follow, we can oblige. Additional security, specific handling measures, or white glove services after delivery are just a few ways we serve clients’ specific requirements. While many of our services and standards are common across every delivery, we’re happy to serve you in specific ways that are unique to your business.
Promise #4: Remain People- Centered
Lastly, but most importantly, Dallas Courier commits to remaining people-centered. Dallas Courier Service is here to help healthcare professionals remain focused on their patients. We do that by keeping your patients in mind, as well, as we transport time and temperature sensitive lab specimens, patient records, and pharmaceuticals. We remain people-centered by hiring and training the right team members, and compensating them with above-average pay. We also keep our clients in mind as we stay committed to serve 24/7 with maintained and available team members and vehicles. As the healthcare industry knows well- people are important!
Healthcare heroes, Dallas medical couriers are here to work alongside you as we care for the health and wellness of North Texans.
If you have scheduled or urgent healthcare delivery needs, don’t hesitate. Give us a call at 972-680-8000. The Dallas Medical Couriers are the superheroes of transportation, and we’re here for you, healthcare heroes!