Dallas Courier Service Spills the Tea on Your Logistics Questions
In this age of (over) information, no question is off limits. Even if that question is, “What did your perfectly plated avocado toast look like this morning?” Here at Dallas Courier, we thought, since we’re all about honestly and integrity, we have nothing to hide!
While it might not be front page gossip, today Dallas Courier Service spills the tea on some of your most frequently raised questions about our service and our industry.
Why would I need a courier?
The most basic of questions has a pretty basic answer. You need a courier when regular shipping just won’t cut it. Maybe your cargo needs to move within the hour. Perhaps it’s too large for the post office (hello, manufacturing machinery!) It could be that your cargo is proprietary and requires a great deal of care while in transport.
Any one of these is a great reason to hire a courier. With a dedicated delivery team like Dallas Courier, your cargo is picked up and dropped off by our team members, with no stops in between. That’s service that only a courier can provide.
How can you guarantee an on time delivery?
An on time delivery starts with a proper quote. Many couriers will offer an unattainably fast delivery, just to get clients in the door. At Dallas Courier, we utilize state of the art technology and knowledgeable route planners to provide an accurate window for delivery.
Once our drivers have the best route, they hop in our expertly maintained and sanitized vehicles to follow GPS all the way to their destination. If something goes awry, they have constant contact with our dispatchers, who can provide an alternate route if necessary.
Dallas Courier Service has consistently boasted above average on time rates because we’re providing our clients with honest and attainable delivery windows to begin with.
What factors go into an estimated delivery window?
In terms of figuring out your estimated delivery time, it’s pretty simple. We need to know how far your items are going and how fast you need them to get there. With those pieces of information, we can utilize our route optimization software, find the right driver to carry your cargo, and provide you with a quote.
Thanks to state of the art GPS and logistics tracking technology, you’ll stay up to date on that estimated time of arrival. No wasting time with a wide, 4-hour delivery window. You’ll know exactly when your cargo is going to arrive, down to the minute.
What are you doing to protect my cargo?
This is a big one! Your cargo is important to you. Some cargo is so important, it comes with federal rules and regulations for handling. Our Dallas Courier team is up to date on all legal regulations surrounding complex deliveries. We’re also great at following your specific guidelines for your organization. Adhering to policy is one way we keep your cargo protected.
We also carry a full suite of insurance, backed by A-rated providers. We plan and train for a successful delivery. But in the rare even that we come up short, your cargo is insured, and our drivers and vehicles are insured.
Are you really open 24/7?
Yes, really! Not only are our services available 24 hours a day, 7 days a week, 365 days a year, but a live member of our team is here to answer your call. You won’t find a phone tree here, and you won’t get an annoying answering system. You’ll get available, knowledgeable team members who can get your cargo on the move any time of day or night.
Have more questions? We’re an open book! You can find a list of our frequently asked questions here on our website, or, you can give us a call and ask away. Give us a ring at 972-680-8000.