5 Things that Won’t Happen with a Great Scheduled Delivery Courier
When you choose to do business with a sub-par scheduled delivery courier service, you might not even know what you’re getting into before your first delivery. Maybe the courier of your choice offered a lower price than the competitors. Or, perhaps they promised your items could move faster than the other guys.
The truth is, nobody wants cut rate service. But without a comparison, you might not even know what you’re missing. In order to make the most educated call on the right route courier for your business, take into consideration these 5 things that just won’t happen when you’re working with a 5 star courier.
Communication blackout: Your stuff is important to you, so it makes sense that you want to know where it is at all times during the delivery process. Whether it’s priceless to you or carries a hefty price tag, a great courier will treat your items with the utmost care and respect while giving you access to GPS tacking, delivery confirmation and signature capture. A great courier is also available to you 24 hours a day, 7 days a week, so any time a question regarding your delivery occurs, you don’t have to wait around for an answer.
Inaccurate quotes: The right way is not always the most popular way. The same goes for your delivery or price quote. A sub-par courier might promise one thing, but come through with something entirely different. An experienced and professional courier will offer accurate quotes for both price and delivery estimates. It might not always be the lowest price or the fastest delivery projection, but, hey, you get what you pay for- especially when it comes to your important deliveries.
A dedication to FTL: It’s costly to move items in a less-than-truckload fashion, but a great courier will do just that for customers who require immediate and critical service to places inside the city as well as outside the state. Full-truckloads might be more economical for the carrier, but they’re not efficient for the customer. If your courier has to stop and pick up many other deliveries before your important items get on their way, you aren’t getting 5 star service.
Improper handling of sensitive materials: It takes a lot of training and hard work to gain the knowledge and certification necessary to move hazardous materials, medical specimens, or personal information. A great courier has a team on hand that is trained in HIPAA, HazMat, OSHA, and FDA food handling in order to ensure your sensitive food and medical items are moved with care and consideration for federal and local regulations.
An unbecoming courier: Lastly, a great courier service isn’t going to allow a sloppy, rude, or otherwise unbecoming driver to stand in as the first line of customer service. If your courier isn’t clean cut, wearing a uniform, and friendly, you aren’t getting the most from your delivery team. When you have repeat deliveries, you want your scheduled delivery courier to be someone you recognize, and someone you look forward to seeing.
None of these things are ideal when it comes to your route deliveries in DFW or your urgent delivery requests throughout the Metroplex. If you fall prey to any one of these delivery disasters with your current delivery team, it’s time for a change. It’s time to consider the team at Dallas Courier.
We have over 3 decades of courier experience serving the Metroplex in a variety of ways. Everything from food distribution to routine lab specimen delivery, our scheduled delivery team is the one you can trust with all your routine transportation needs. Not only that, if an urgent delivery need arises, we’re capable of handling that, as well. With a variety of fleet at our disposal and trained drivers waiting in the wings, there’s no delivery that our Dallas Courier team can’t handle.
Contact our team of experts today, and give us the opportunity to serve you.